![]() – Paste /Library/Application support/Adobe and Hit return. – Rename OOBE and AAMUpdater folder as OOBE_old and AAMUpdater_old – Paste ~/Library/Application support/Adobe and Hit return. – Click on Finder window, choose Go > Go To Folder. – Click Adobe Application Manager and then Click "Clean Selected" option – Click Adobe Creative Cloud and then Click "Clean Selected" option – Choose Creative Cloud and CS6 in the Drop menu (Right side of the Adobe Cleaner Tool). Here is a condensed version of the steps taken to allow me to use CC again. Fortunately, I saved the chat thinking it would be a good reference tool when the issue happens again. During my latest call, the representative that I chatted with was able to correct the problem. As soon as there is an update to Creative Cloud and I click on the update to install it, same problem. Actually chrisw33407652, I continued to experience this problem, even after spending hours of time on the phone with support.
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